Healthcare Quarterly

Healthcare Quarterly 19(4) January 2017 : 37-43.doi:10.12927/hcq.2016.24903
Safer Patient Care

The Development of a Quality Management Framework for Evaluating Medical Device Reprocessing Practice in Healthcare Facilities

Bailey Lorv, Robin Horodyski, Cynthia Welton, John Vail, Luca Simonetto, Danilo Jokanovic, Richa Sharma, Angela Rea Mahoney, Shay Savoy-Bird and Shalu Bains

Abstract

There is increasing awareness of the importance of medical device reprocessing (MDR) for the provision of safe patient care. Although industry service standards are available to guide MDR practices, there remains a lack of published key performance indicators (KPIs) and targets that are necessary to evaluate MDR quality for feedback and improvement. This article outlines the development of an initial framework that builds on established guidelines and includes service standards, KPIs and targets for evaluating MDR operations. This framework can support healthcare facilities in strengthening existing practices and enables a platform for collaboration towards better MDR performance management.

 

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