Healthcare Policy

Healthcare Policy 14(1) August 2018 : 19-29.doi:10.12927/hcpol.2018.25551
Knowledge Translation, Linkage and Exchange

Using an Integrated Knowledge Translation (IKT) Approach to Enable Policy Change for Electronic Consultations in Canada

Clare Liddy, Isabella Moroz, Justin Joschko, Tanya Horsley, Craig Kuziemsky, Katharina Kovacs, Sandi Kossey, Gunita Mitera and Erin Keely


This paper explores our efforts to support the expansion of a regional electronic consultation (eConsult) service on a national level by addressing potential policy barriers. We used an integrated knowledge translation (IKT) strategy based on five key activities leading to a National eConsult Policy Think Tank meeting: (1) identifying potential policy enablers and barriers; (2) engaging national and provincial/territorial partners; (3) including patient voices; (4) undertaking co-design and planning; and (5) adopting a solution-based approach. We successfully leveraged a diverse set of stakeholders in strategic discussions, culminating in actionable suggestions for next steps, which will serve to inform a national implementation strategy.



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