Nursing Leadership

Nursing Leadership 32(1) March 2019 : 74-84.doi:10.12927/cjnl.2019.25847
Nursing Research

Process and Initial Outcomes of an Initiative to Engage Nurses at a Mental Health and Addictions Hospital

Zohra Surani, Gillian Strudwick, Linda Purushuttam and Rani Srivastava

Abstract

Feelings of empowerment in nursing staff can contribute to increased job satisfaction, improved quality of care and a higher retention rate within healthcare organizations. Nursing is critical at healthcare organizations, with direct and significant impact on the quality of care provided; yet, nurses often feel undervalued for the work they do. The strength-based approach of appreciative inquiry is one way to engage individuals in finding collective value through the identification of successes, enabling the creation of a shared vision and strategy for the future.

This paper describes the creation of a "movement" informed by the process of appreciative inquiry to engage and empower nurses at a large urban mental health and addictions teaching hospital. The approach facilitated a broad discussion among various stakeholders at the hospital about nursing's unique contributions and led to the development of a vision and strategy for an engaged and invigorated nursing force. The process and initial outcomes of the movement are described.

 

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