Healthcare Quarterly
Case Study: Innovation Procurement for a Digital Services Platform
Anne W. Snowdon, Ryan DeForge, Renata Axler, Melissa St. Pierre and Carol Kolga
Abstract
This case describes a design contest strategy to procure a solution to coordination of care transitions across healthcare programs to strengthen patient outcomes. The fit of the vendors' approach with the organization and the potential for building a strong relationship with the vendor teams were evaluated. A consortium of small Canadian companies was selected to proceed to a proof-of-concept phase and full implementation of the digital solution across the region. This design contest approach resulted in a successful vendor partnership for the organization to co-design, develop, implement and scale an innovative solution to support care transitions across the region.
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