Nursing Leadership

Nursing Leadership 34(1) March 2021 : 30-37.doi:10.12927/cjnl.2021.26457
Lessons in Crisis Leadership

A Case Study of Two Emerging Nurse Leaders Specializing in Virtual Health during the COVID-19 Global Pandemic

Carley Ouellette, Marissa Bird, P. J. Devereaux, Jennifer Lounsbury, Angela Djuric-Paulin, Brandi LeBlanc, Stephanie Handsor, Deborah DuMerton, Lesly Deuchar, Melissa Waggott and Michael McGillion


In the field of digital health research, nurse leaders have an opportunity to be integral to the design, implementation and evaluation of virtual care interventions. This case study details the experiences of two emerging nurse leaders during the COVID-19 pandemic in providing research and clinical leadership for a national virtual health trial. These nurse leaders trained and led a national team of 70 nurses across eight participating centres delivering the virtual care and remote monitoring intervention, using the normalization process theory. This case study presents a theoretically informed approach to training and leadership and discusses the experiences and lessons learned.



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