Healthcare Quarterly

Healthcare Quarterly 24(3) October 2021 : 42-47.doi:10.12927/hcq.2021.26620
Leadership Insights From The Pandemic

Impactful Approaches to Leadership on the Front Lines of the COVID-19 Pandemic: Lived Experiences of Canadian Paramedics

Lindsey Boechler, Cheryl Cameron, J. Chris Smith, Polly Ford-Jones and Patrick Suthers


The COVID-19 outbreak offered a unique opportunity to capture the experiences of front-line practitioners during substantial and rapid changes to their daily work, including workplace policy, protocols, environment and culture, as well as changes to their overall professional role in the healthcare system. Our team of paramedic researchers collected data throughout the first wave of the COVID-19 outbreak, exploring the lived experiences from a paramedic viewpoint. This article will discuss impactful approaches to leadership in paramedicine – differentiating between successful and failed strategies to leading and supporting teams amid rapid change on the front lines of the fight against COVID-19.



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