Healthcare Quarterly

Healthcare Quarterly 25(1) April 2022 : 57-62.doi:10.12927/hcq.2022.26805
Primary Care Models

A New Way Forward for Primary Care Advancement: A Case Study Review

Mira Backo-Shannon and Andrew Bilton


Modernized primary care systems are founded in holistic team-based care. Many models exist in the world. However, to overcome the challenges of various physician funding models and to scale resources across the highly populated urban/suburban areas, a different approach is needed. A new integrated primary care centre, CarePoint Health, was designed to solve these remaining gaps. This paper outlines the evaluation of the model after one year in operation, highlighting critical success factors for any future centre: design, team unity and culture of learning. Recommendations for the next steps include the development of a standard blueprint, dedicated funding and a single oversight body for the creation of new centres across the province.



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