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HealthcarePapers

HealthcarePapers

Vol. 17, No. 1, 2017 | Five Years of Experience Using Front-Line Ownership to Improve Healthcare Quality and Safety

Introduction

Cracking the Code on Quality and Safety in Healthcare – What Will It Take?

Chris Power

Invited Essay

Five Years of Experience Using Front-Line Ownership to Improve Healthcare Quality and Safety

Michael Gardam, Leah Gitterman, Liz Rykert, Elisa Vicencio and Erika Bailey

Commentary

Patients as Front-Line Owners and Partners in Improving Quality and Safety

Linda Hughes, Katarina R. Busija, Esha Ray Chaudhuri and Ioana Cristina Popescu

Commentary

People Powered Health™: Taking Front-Line Ownership to the Next Level

Leslee J. Thompson and Louise Clement

Commentary

Front-Line Ownership – Necessary but not Sufficient

Brian Robson

Commentary

Understanding the System You Are in Is Key to Improving It

Paul Plsek

Commentary

A Matter of Balance: Sharing Front-Line Ownership for Quality and Safety with Patients and Families

Maura Davies

Commentary

Quality Improvement: Lessons from the English National Health Services

Suzie Bailey and Helen Bevan

The Authors Respond

Healthcare Quality Improvement Requires Many Approaches

Michael Gardam, Leah Gitterman, Liz Rykert, Elisa Vicencio and Erika Bailey