hange anagement
Patient-Centred Care
Organization Culture and Managerial Discipline Key to Quality Improvement: The Mount Sinai Hospital Experience
Esther Green and Joe Mapa
Patient-Centred Care
A Relentless Commitment to Improvement: The Guelph General Hospital Experience
Esther Green and Richard Ernst
Data Matters
Mining the Management Literature for Insights into Implementing Evidence-Based Change in Healthcare
Karen Harlos, Jacqueline Tetroe, Ian D. Graham, Madeleine Bird and Nicole Robinson