patient safety
Patient Relations
Patient Relations Measurement and Reporting to Improve Quality and Safety: Lessons from a Pilot Project
Patricia Sullivan-Taylor, Rachel Frohlich, Anna Greenberg and Michael Beckett
Quality Improvement
Code Grey: Stained Surgical Instruments and Their Impact on One Canadian Health Authority
Rob Kean, Ron Johnson and Michael Doyle
Ensuring Safer Care
Surveillance Software and Prospective Audit and Feedback Rounds Advance Antimicrobial Stewardship at an Acute Care Community Hospital
Anna Lee, Susan John and Reena Lovinsky
Editorial
From the Editors
Ensuring Safer Care
Surveillance Software and Prospective Audit and Feedback Rounds Advance Antimicrobial Stewardship at an Acute Care Community Hospital
Anna Lee, Susan John and Reena Lovinsky
Non-negotiables for Canadian healthcare
Strong foundations: making medications safer and more effective
Michael Guerriere
Invited Essay
Five Years of Experience Using Front-Line Ownership to Improve Healthcare Quality and Safety
Michael Gardam, Leah Gitterman, Liz Rykert, Elisa Vicencio and Erika Bailey
Commentary
Patients as Front-Line Owners and Partners in Improving Quality and Safety
Linda Hughes, Katarina R. Busija, Esha Ray Chaudhuri and Ioana Cristina Popescu
Commentary
People Powered Health™: Taking Front-Line Ownership to the Next Level
Leslee J. Thompson and Louise Clement