innovations in care
Patient Experience
Understanding Patient Experience Using Internet-based Email Surveys: A Feasibility Study at Mount Sinai Hospital
Matthew Morgan, Davina Lau, Tanaz Jivraj, Tania Principi, Sandra Dietrich and Chaim M. Bell
Commentary
Innovation in Healthcare Delivery: Commentary on an Evolutionary Approach
Anthony L. A. Fields
Commentary
Towards a Model of Stewardship and Accountability in Support of Innovation and “Good” Failure
Keith Denny and Jeremy Veillard
Invited Essay
Systematically Identified Failure Is the Route to a Successful Health System
Merrick Zwarenstein
Commentary
#FAIL: Defining, Understanding and Owning our Failures
Sophia Ikura, Camille Orridge, Teresa Petch and Timothy O'Leary
Research Papers
Barriers to the Adoption of Safety-Engineered Needles Following a Regulatory Standard: Lessons Learned from Three Acute Care Hospitals
Andrea Chambers, Cameron A. Mustard, D. Linn Holness, Kathryn Nichol and F. Curtis Breslin
Nursing Research
Teamwork and Patient Care Teams in an Acute Care Hospital
Andrea Rochon, Roberta Heale, Elena Hunt and Michele Parent