uality mprovement
ICES Report
Integrating Population-Wide Laboratory Testing Data with Audit and Feedback Reports for Ontario Physicians
Michael A. Campitelli, Matthew Kumar and Anna Greenberg on behalf of the ICES/HQO Ontario Laborato...
Engaging Stakeholders
Patient and Staff Engagement in Health System Improvement: A Qualitative Evaluation of the Experience-Based Co-design Approach in Canada
Kate Bak, Lesley Moody, Sarah M. Wheeler and Julie Gilbert
Engaging Stakeholders
Untapped Potential: Engaging in Meaningful Client and Family Partnerships to Drive High-Quality, Safe Care
Sonia M.C. Pagura, Laura Oxenham-Murphy, Diane Savage, Adrienne Zarem and Alifa Khan
Innovation in Service Delivery
It’s About Time: Rapid Implementation of a Hub-and-Spoke Care Delivery Model for Tertiary-Integrated Complex Care Services in a Northern Ontario Community
Nathalie Major, Marie Rouleau, Chantal Krantz, Karen Morris, François Séguin, Megan Allard, Jia Lu...
Tools for Planning
Market Segmentation as a Tool to Inform Health and Social Services Policy and Planning: The Case of Autism Spectrum Disorder and Intellectual Disability
Malvina Klag and Hélène Ouellette-Kuntz
Research Paper
State of the Evidence for Emergency Medical Services (EMS) Care: The Evolution and Current Methodology of the Prehospital Evidence-Based Practice (PEP) Program
Alix J.E. Carter, Jan L. Jensen, David A. Petrie, Jennifer Greene, Andrew Travers, Judah P. Goldstei...
Research Paper
Stakeholder Views on Solutions to Improve Health System Performance
Astrid Brousselle, Damien Contandriopoulos, Jeannie Haggerty, Mylaine Breton, Michèle Rivard, Marie...