quality improvement
High-Users of Healthcare
Persistent and Non-Persistent High-users of Acute Care Resources: A Deeper Dive into the Patient and System Factors
Arpita Gantayet, Michelle Ang, Xingshan Cao and Ilana Halperin
Research Paper
Is Canadian Healthcare Affordable? A Comparative Analysis of the Canadian Healthcare System from 2004 to 2014
Lesley J.J. Soril, Ted Adams, Madeleine Phipps-Taylor, Ulrika Winblad and Fiona M. Clement
Discussion and Debate
A Better Prescription: Advice for a National Strategy on Pharmaceutical Policy in Canada
Steven G. Morgan, Marc-André Gagnon, Barbara Mintzes and Joel Lexchin
Editorial
From the Editors
CIHI Survey
Improving Health System Efficiency: Perspectives of Decision-Makers
Sara Allin, Sara Guilcher, Dana Riley and Yu Janice Zhang
Operational Reviews
St. Michael’s Improvement Program – A Collaborative Approach to Sustainable Cost Savings
Anne Trafford and Danielle Jane
Improving Equity
The Effect of Language on Hospital Inpatient Length of Stay
Nirbhai Singh Pannu, Alexandra Hill-Mann and Gurwinder Gill
Engaging Patients and their Families
Improving Patient Engagement and Satisfaction: Lessons from a Patient-Driven Care Initiative in a Community-Based Hospital
Lisa Shiozaki, Kirsten Burgomaster and Manon Lemonde
Engaging Patients and their Families
Listening to Improve: Transforming Patient Relations Measurement and Reporting in Ontario
Patricia Sullivan-Taylor, Rachel Frohlich, Anita Singh and Anna Greenberg