Articles
Hospitals Need to Give Front-line Workers More Flexibility to Prevent Burnout
As bleak as they are, the increasingly frequent headlines about healthcare workers getting burnt out by the COVID-19 pandemic should come as no surprise.
The Legacy of “Google Ali”
Ali Abid used to say, “There is nothing hard in this world, so long as you are willing to do it.” Was it nature or nurture that made him view ...
Excellent Long-Term Care for Canadians and Federal Legislation
COVID-19 crashed into an already broken healthcare system, exposing its many abject vulnerabilities. Of Canada’s confirmed and probable COVID-19 deaths, 85% were in LTC homes— far higher than the ...
There’s an Opening for a New Sheriff in Town
We seem to be stuck in the original paradigm of medicare, i.e., hospitals and doctors. It isn’t that they aren’t still important. But they cannot continue to be at ...
Keeping It Personal: In-Person Connection for Effective Knowledge Sharing in a Virtual World
Now that a great number of people in the US and Canada have been vaccinated against COVID-19, organizations find themselves at a defining moment. The choices they make regarding if, ...
How Innovative Technology is Paving the Way for More Patient-Centric Care
The demand for virtual care grew rapidly following the onset of the pandemic. COVID-19 was the catalyst for change in a system where silos and barriers had traditionally limited the ...
Reflections in a Time of Crisis: What it Takes to Manage and Lead Integrated Systems of Care
The leadership and management for integrated systems of care requires new capabilities, ones that challenge the status quo and overcome the institutionalized siloes within professions and within organizations.
How Do We Nudge Patients to Follow Through with Appointments? 4 Behavioral Strategies
No-shows have been a long-standing problem, with anywhere from 23-43% of patients routinely failing to show up for their scheduled medical appointments. Healthcare professionals and leaders need no convincing that ...
Black Nurse Leaders in the Canadian Healthcare System
This article highlights a growing gap in the Canadian nursing workforce, specifically in nursing leadership. Black nurses are significantly underrepresented in nursing and even more so as nurse leaders. This ...
Supporting Primary Care Involvement in COVID-19 Vaccinations
Involving primary care providers should be central to all COVID-19 vaccination program initiatives with intentional engagement and co-design from inception. We acknowledge that implementing the COVID-19 vaccine has been a ...