Nursing Leadership

Nursing Leadership 31(2) June 2018 : 8-19.doi:10.12927/cjnl.2018.25607
Special Focus on Nursing Leadership and Quality Improvement

Achieving the Quadruple Aim in Healthcare: The Essential Role of Authentic, Complex and Resilient Nurse Leaders

Lianne Jeffs


Now more than ever with the increasing complexity of care needs and the aging nursing workforce, nurse executives need to embrace the opportunity to acquire and enhance their transformation leadership competencies to advance and accelerate patient safety and quality improvement in healthcare. This paper calls for nurse leaders to engage in authentic, complex and resilient leadership to meet the evolving challenges and advances in technology in healthcare amidst achieving the quadruple aim of improving the care experience, improving population health, reducing the cost of care and improving the provider experience.



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