Helen Angus and Cameron Love discuss the just released McMaster Forum Deliberative Dialogue on the future of technology enabled healthcare work. In their conversation, they will examine ways to plan for the future, barriers and facilitators and important next steps. They will also share key learnings from the recent AMS Healthcare Invitational Conference on what is required of leadership to move this critical issue forward. 

University Health Network (UHN), a health system in Canada’s largest urban centre, launched a new model of care to improve the care experience with a focus on integrating all aspects of care whether in or outside of a hospital. This Program is developed and delivered in partnership with VHA Home HealthCare (VHA) as lead agency, home care provider, and collaborative partner to improve patient experience and outcomes across the patient journey. The Program launched rapidly with great results serving +13,000 patients. This presentation will highlight how trust, effective governance and the shared commitment of leadership helped navigate challenges and build collaboration to transform how patient care is delivered in Ontario.

Healthcare is at the tipping point (finally) of going "Omnichannel". This means organizations and clinicians design and deliver care models that enable patients to access services (and the clinicians who deliver the care) at the most appropriate time and setting—whether virtual or in-person—across unified care delivery & administrative workflows, and a unified patient experience. The concept of “care, anywhere” has been talked about for decades in Canada. Hear this case study on integration and how it is NOW possible, at scale, for any care setting, clinical context or acuity level.

As pressures mount in healthcare settings across the country, how can we shift the financing and delivery of continuing care to better support older Canadians to live and age at home and in their communities? This Longwoods Breakfast briefing will explore how we can leverage evidence, experience, expertise and values to rebalance care, drive transformative change, and close the gap between current reality and what longstanding evidence tells us the health system needs. Join SE Health’s new President and CEO John Yip, in conversation with researchers Justine Giosa and Paul Holyoke, as they highlight an emerging impact-oriented model of ‘long-term life care at home’, informed by big data and input from aging Canadians, health and social care providers, system leaders, researchers and policymakers. 

The healthcare systems in downtown Toronto versus PEI could not be further apart. In May 2021 Dr. Gardam left academia to take on the role of CEO of the PEI provincial health authority, with the intent of trying to bring complexity science-based approaches to reforming Canada’s smallest provincial healthcare system, all while still in the grip of a pandemic. Working in a small system has laid bare the acute challenges facing Canadian healthcare, and has required Dr. Gardam to dig into fundamental issues that must be addressed if PEI is going to pull their system back from the brink. Join Dr. Gardam as he discusses these challenges and how Heath PEI is attempting to fix historic barriers to improvement.