Vol. 13 No. 4 2010
Effective Governance: Helping Boards Acquire, Adapt and Apply Evidence to Improve Quality and Patient Safety
Jennifer Frood and Tracy Johnson
ICONS: Managing Care and Costs: The Sustained Cost Impact of Reduced Hospitalizations in a Partnership-Measurement Model of Disease Management
Pierre Emmanuel Paradis, Joanna Nemis-White, Marie-Claude Meilleur, Marissa Ginn, Jafna Cox and Terr...
Evaluation of Healthcare Services: Asking the Right Questions to Develop New Policy and Program-Relevant Knowledge for Decision-Making
Marcus J. Hollander, Jo Ann Miller and Helena Kadlec
Optimizing Resource Allocation and Patient Flow: Process Analysis and Reorganization in Three Chemotherapy Outpatient Clinics*
Morgan Holmes, Kelly Bodie, Geoffrey Porter, Victoria Sullivan, Joy Tarasuk, Jodie Trembley and Maur...
Rapid Access to Cardiology Expertise: An Innovative Program to Provide Telephone Support for Family Physicians
Scott A. Lear, Darlene MacKinnon, Alejandra Farias-Godoy, James Nasmith, Garey Mazowita and Andrew I...
Sally Bean, Bryan Magwood, Ahmed A. Abdoh, Joseph Chen and Jordan Hochman
Bob Parke and Adam Krajewski
Healthcare Integration: The Study of the Toronto Central Regional Hospice Palliative Care "System" and Its Integration Challenges
Siu Mee Cheng, S. Lawrence Librach, Ray Berry and Sandy Buchman
Farrah Schwartz, Tracy Hutchings, Audrey Jusko Friedman, Naa Kwarley Quartey, Sara Urowitz, David Wi...
Nancy Gnaedinger and Janice Robinson