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Research Paper
The Search is on for Coherent Performance Measurement in Healthcare Organizations. Has Quebec Reached a Crossroads?
Philippe Fache, Claude Sicotte and Étienne Minvielle
ICES Report
Increasing Access to Health Administrative Data with ICES Data & Analytic Services
Lisa Ishiguro, Refik Saskin, Marian J. Vermeulen, Erika Yates, Nadia Gunraj and J. Charles Victor
Brokering Information
The Case for Information Brokering During Major Change: The Experience of the Transition Support Office of the McGill University Health Centre
Malvina Klag and Marie-Claire Richer
Process Improvement
Repeated Diagnostic Imaging Studies in Ontario and the Impact of Health Information Exchange Systems
Blayne Welk, Kuan Liu, Ahmed Al-Jaishi, Eric McArthur, Arsh K. Jain and Michael Ordon
Advancing Standards Of Care
Standard of Care in Pediatrics: Integrating Family-Centred Care and Social Determinants of Health
Karen Ho, Randi Zlotnik Shaul, Lee Ann Chapman and Elizabeth Lee Ford-Jones
Data Quality
Yes, Doctors, You Were Right. The Data Were Wrong: One Organization’s Data Quality Journey
Michael Heenan, Ted Rogovein, Elizabeth Buller and Anthony Plati
Knowledge Translation, Linkage And Exchange
Usefulness of a KT Event to Address Practice and Policy Gaps Related to Integrated Care
Karen Jackson, Omenaa Boakye and Nicole Wallace
Research Paper
Cross Border Healthcare Requests to Publicly Funded Healthcare Insurance: Empirical Analysis
Lydia Stewart Ferreira
Research Paper
Patient Satisfaction with Wait-Times for Breast Cancer Surgery in Newfoundland and Labrador
Maria Mathews, Dana Ryan, Vereesh Gadag and Roy West