effective teamwork
Brokering Information
The Case for Information Brokering During Major Change: The Experience of the Transition Support Office of the McGill University Health Centre
Malvina Klag and Marie-Claire Richer
Process Improvement
Decentralizing the Team Station: Simulation before Reality as a Best-Practice Approach
Jackie Charko, Alice Geertsen, Patrick O'Brien, Wendy Rouse, Ammarah Shahid and Denise Hardenne
High-Performing Healthcare Teams
Advancing Interprofessional Collaborative Teams in the Winnipeg Health Region
Kathleen Klaasen, Susan Bowman and Paul Komenda
Special Focus On Preventing Violence In The Workplace
Pursuing Criminal Charges Against Patients who are Reported as Having Assaulted Healthcare Professionals: Considerations
Sarah Flogen, Andrea Waddell, Barbara Russell, Sue Luczak, Carole Garmaise and Khaula Mangla
Leadership Perspective
The Puck Stops Here: Taking Organizational Accountability Seriously
Stephen Pinney and Anita Ho
Research Paper
Examining Primary Healthcare Performance through a Triple Aim Lens
Bridget L. Ryan, Judith Belle Brown, Richard H. Glazier and Brian Hutchison
Special Focus on Engaging Employees
Identifying Strategies to Decrease Overtime, Absenteeism and Agency Use: Insights from Healthcare Leaders
Lianne Jeffs, Doris Grinspun, Tom Closson and Marie-Claude Mainville
Special Focus on Engaging Employees
Leader Empowering Behaviours and Work Engagement: The Mediating Role of Structural Empowerment
Karen Cziraki and Heather Laschinger