patient centered care
A Technology-Enabled Solution to Manage Referrals to Hospice and Palliative Care Beds: The Ottawa SMART System as a Case Study
José Pereira, Kathy Greene, Lisa Sullivan, Samantha Zinkie (Mendis), Nicole Rutkowski, Peter Lawlor...
Jason M. Sutherland
Experience of Care as a Critical Component of Health System Performance Measurement: Recommendations for Moving Forward
Kerry Kuluski, Michelle L.A. Nelson, C. Shawn Tracy, Carole Ann Alloway, Charles Shorrock, Sara Shea...
Sabrina T. Wong, Sharon Johnston, Fred Burge, Kim McGrail and William Hogg
Carole A. Estabrooks
Malcolm B. Doupe
Jennifer Quaglietta and Karyn Popovich
Rethinking Healthcare Performance Evaluation Systems towards the People-Centredness Approach: Their Pathways, their Experience, their Evaluation
Sabina Nuti, Sabina De Rosis, Manila Bonciani and Anna Maria Murante