Participatory Storytelling Online: A Complementary Model of Patient Satisfaction

Karen Born, Carlos Rizo and Neil Seeman

Measuring patient satisfaction is an important quality improvement technique. In this paper, we suggest that there is a wealth of patients' stories being told online, in real-time, on social networking ...

A Review of General Practice System Certification Programs in Seven Countries and Five Canadian Provinces

Dave A. Ludwick and John Doucette

Genomic Medicine in Healthcare - The Tip of the Iceberg

Aditya Pai

The role of genomic medicine in healthcare is at the tip of the iceberg. The real debate regarding the role of genomic medicine in healthcare is around how rapidly this ...

Targeting Adoption, Training and Device Deployment Strategies

Diamond Kassum and Elizabeth Peloso

HIT Performance: Action is the Word

KLAS