Healthcare Quarterly
Assessing Primary Healthcare Using pan-Canadian Indicators of Health and Health System Performance
Michael Terner, Jennifer D'Silva, Brenda Tipper, Olga Krylova and Greg Webster
"Avoidable" Emergency Department Transfers from Long-Term Care Homes: A Brief Review
Andrea Gruneir
“If You're Not Keeping Score, You're Just Practising”: A Lean Healthcare Program Evaluation Framework
Martin L. Puterman, Yue Zhang, Sema K. Aydede, Becky Palmer, Stuart MacLeod, Hessam Bavafa and Jenni...
Building Sector-Wide Bridges to Improve Patient Flow and Care
Thelma Horwitz and Josie Walsh
Development and Evaluation of a "Working Together" Framework and a Tool Kit to Enhance Inter-organizational Relationships in Healthcare
Lynn Edwards, Rick Gibson, Shannon Ryan Carson and Tara Sampalli
Drug Information Systems: Evolution of Benefits with System Maturity
Valerie Leung, Simon Hagens and Jennifer Zelmer
Enhancing Care for Individuals with Mobility Impairments: Lessons Learned in the Implementation of a Primary Care–Based Mobility Clinic
Joseph Lee, James Milligan, Loretta M. Hillier and Colleen McMillan
Our Patients Expect More (and So Do We): It's Time to Rethink Patient Satisfaction
Leslie Beard Ashley, Valerie Mais, Howard Abrams, Hannah Wong and Dante Morra
Rapid Dissemination of a Critical Care Protocol Using Basic Information Technology Prior to a Rave
Michael Meier, Darren Hudson and Allen Liu
Small Changes Produce Large Gains in Efficiency: A Case Study from Ross Memorial Hospital
David Lane, Carol Findlay, Lisa Hickey and Ann Wehrstein
