change management
Engaging Leadership
Improving Care for British Columbians: The Critical Role of Physician Engagement
Julian Marsden, Marlies van Dijk, Peter Doris, Christina Krause and Doug Cochrane
Perspectives in Nursing Policy and Innovation
Better Health, Better Care, Better Value: National Expert Commission, Part 1
Michael Villeneuve and Barbara Mildon
Quality Improvement
“If You're Not Keeping Score, You're Just Practising”: A Lean Healthcare Program Evaluation Framework
Martin L. Puterman, Yue Zhang, Sema K. Aydede, Becky Palmer, Stuart MacLeod, Hessam Bavafa and Jenni...
Quality Improvement
Building Sector-Wide Bridges to Improve Patient Flow and Care
Thelma Horwitz and Josie Walsh
Quality Improvement
Creating the Right Evidence for System Change
Kenneth Lam, Stephen W. Hwang, Irfan A. Dhalla, Susy Hota, Kevin Thorpe, Valerie A. Palda, Adalstein...
Book Review
Chronic Condition: Why Canada’s Health-Care System Needs to Be Dragged into the 21st Century
Dr. Marlene Smadu
Patient Safety and Quality
Engaging Patients and Family Members in Better Hand Hygiene Practices: A Teaching Hospital’s Challenge
Sharon Rogers
Patient Safety and Quality
Safety for All: Bringing Together Patient and Employee Safety
R. Lynn Stevenson, Lesley Moss, Tracey Newlands and Jana Archer