change management
The Author Responds
Health System Transformation through a Scalable, Actionable Innovation Strategy
Anne W. Snowdon
From the Editor-in-Chief
How We Will, Not Whether We Can: Improving Health and Healthcare
Jennifer Zelmer
Discussion and Debate
Doctors, Lawyers and Advance Care Planning: Time for Innovation to Work Together to Meet Client Needs
Nola M. Ries, Maureen Douglas, Jessica Simon and Konrad Fassbender
Open Letter
Emotional Courage: Reversing Gravitational Pulls That Subvert Real System Change
Hugh MacLeod
Funding Reform
Mount Sinai Hospital’s Approach to Ontario’s Health System Funding Reform
Tyler Chalk, Davina Lau, Matthew Morgan, Sandra Dietrich, Mary Agnes Beduz and Chaim M. Bell
Open Letters
Future of Healthcare 2036 – An Integration of Providers, Consumers and Technology
Kevin PD Smith
From the Editor-in-Chief
Engaging Citizens and Patients in Health Research: Learning from Experience
Jennifer Zelmer
Research Paper
The Search is on for Coherent Performance Measurement in Healthcare Organizations. Has Quebec Reached a Crossroads?
Philippe Fache, Claude Sicotte and Étienne Minvielle
Brokering Information
The Case for Information Brokering During Major Change: The Experience of the Transition Support Office of the McGill University Health Centre
Malvina Klag and Marie-Claire Richer