change management
Managing Change
Operational Readiness: An Integral Part of the Facility Planning Process
L. Kidd and R. Howe
Managing Change
Response to a Serious Flood: The St Joseph’s Healthcare Experience
Tina Dhanoa, Hugh Fuller, Bryan Herechuk, Stephanie Trowbridge, Victoria Raab, Anne-Marie MacDonald,...
Commentary
The Unseen High-Cost Users: Children and Youth with Mental Illness
Roger Chafe and Richard Audas
Commentary
Taking Charge of High-Risk and High-Cost Patients in the Public Healthcare System
Denis A. Roy, Jean-Louis Denis and Caroline Cambourieu
Commentary
Using Archetypes to Design Services for High Users of Healthcare
Samuel Vaillancourt, Ilan Shahin, Payal Aggarwal, Steve Pomedli, Leigh Hayden, Laura Pus and Onil B...
Commentary
Identifying High Users of Healthcare in British Columbia, Alberta and Manitoba
Tom Briggs, Martha Burd and Randy Fransoo