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Commentary
Leading the Implementation of Health Links in Ontario
Jenna M. Evans, Agnes Grudniewicz, Walter P. Wodchis and G. Ross Baker
Invited Essay
Can Better Care for Complex Patients Transform the Health System?
Helen Angus and Anna Greenberg
From the Guest Editors
Transformation through Clinical and Social Integration: Meeting the Needs of High Users of Healthcare
Jeremy Veillard and Keith Denny
International Perspectives
Using the Accreditation Journey to Achieve Global Impact: UHN’s Experience at the Kuwait Cancer Control Centre
Nafeesa Ladha-Waljee, Stephen McAteer, Veronica Nickerson and Adil Khalfan
International Perspectives
Organizational Flexibility as a Strategic Option: Fostering Dynamic Capabilities of Hospitals
Casimiro Dias and Ana Escoval
Special Focus On Lean In Healthcare
Lean Management: Innovative Tools for Engaging Teams in Continuous Quality Improvement
Lucille Perreault, Lise Vaillancourt, Catherine Filion and Camélia Hadj
Managing Information
Diffusion of Personal Health Information Services: Self-Determining and Empowering Practices for Manitoba Inuit
Wayne Voisey Clark