quality improvement
The Future Outlook
The Capacity for Patient Engagement: What Patient Experiences Tell Us About What’s Ahead
Carolyn Canfield
The Future Outlook
Growing a Healthy Ecosystem for Patient and Citizen Partnerships
Antoine Boivin, Vincent Dumez, Carol Fancott and Audrey L’Espérance
ICES Report
Integrating Population-Wide Laboratory Testing Data with Audit and Feedback Reports for Ontario Physicians
Michael A. Campitelli, Matthew Kumar and Anna Greenberg on behalf of the ICES/HQO Ontario Laborato...
Engaging Stakeholders
Patient and Staff Engagement in Health System Improvement: A Qualitative Evaluation of the Experience-Based Co-design Approach in Canada
Kate Bak, Lesley Moody, Sarah M. Wheeler and Julie Gilbert
Engaging Stakeholders
Untapped Potential: Engaging in Meaningful Client and Family Partnerships to Drive High-Quality, Safe Care
Sonia M.C. Pagura, Laura Oxenham-Murphy, Diane Savage, Adrienne Zarem and Alifa Khan
Innovation in Service Delivery
It’s About Time: Rapid Implementation of a Hub-and-Spoke Care Delivery Model for Tertiary-Integrated Complex Care Services in a Northern Ontario Community
Nathalie Major, Marie Rouleau, Chantal Krantz, Karen Morris, François Séguin, Megan Allard, Jia Lu...
Tools for Planning
Market Segmentation as a Tool to Inform Health and Social Services Policy and Planning: The Case of Autism Spectrum Disorder and Intellectual Disability
Malvina Klag and Hélène Ouellette-Kuntz