quality improvement
Commentary
Experience of Care – Furthering the Patient Experience Agenda
Jennifer Quaglietta and Karyn Popovich
Commentary
Rethinking Healthcare Performance Evaluation Systems towards the People-Centredness Approach: Their Pathways, their Experience, their Evaluation
Sabina Nuti, Sabina De Rosis, Manila Bonciani and Anna Maria Murante
Commentary
Putting Performance Measurement Recommendations into Practice: Building on Current Practices
Rose McCloskey, Pamela Jarrett and Linda Yetman
The Authors Respond
From Volumes to Valued Experiences: Measurement and the Challenge before Us
Kerry Kuluski, Michelle L.A. Nelson, C. Shawn Tracy, Carole Ann Alloway, Charles Shorrock, Sara Sh...
Digital Technologies in Healthcare
A Model for Developing Clinical Analytics Capacity: Closing the Loops on Outcomes to Optimize Quality
Corinne Eggert, Kenneth Moselle, Denis Protti and Dale Sanders
Digital Technologies in Healthcare
Clinical Documentation in an Era of Increasing Transparency: The Impact of Electronic Portals on Care
Joanne Maxwell, Keith Adamson, Amir Karmali and Lee Verweel
Digital Technologies in Healthcare
Partnering with Patients: The Toronto Central LHIN Telehomecare Experience
Josie Barbita and Susana Neves-Silva
Digital Technologies in Healthcare
Using Mobile Apps to Communicate Vaccination Records: A City-wide Evaluation with A National Immunization App, Maternal Child Registry and Public Health Authorities
Katherine M. Atkinson, Ziad El-Khatib, Geoffery Barnum, Cameron Bell, Marie-Claude Turcotte, Malia S...
Digital Technologies in Healthcare
Monitoring Receptivity to Online Health Messages by Tracking Daily Web Traffic Engagement Patterns: A Review of More than 13 Million US Web Exposures over 1,235 Days
Neil Seeman and Bob Seeman
Research Paper
The Independence of Ontario’s Public Health Units: Does Governing Structure Matter?
Joseph Lyons