patient experience
Patient Safety
Use of High-Reliability Principles in the Evolution of a Hospital Command Centre
Barbara E. Collins
Engaging With Patients and Their Families
“Call Me by My Name”: Improving Communication with Family Members at the Bedside via the Caregiver Identification Badge
Lucy Duan, Aris Hadjinicolaou, Raphaël Kraus, Marie-Pier Lirette, Carolyn E. Beck and Michael Garda...
COVID-19 Response: Clearing Surgical Backlogs and Adapting Surgical Care Delivery
Thomas K. Waddell, Patrick G. Harris, Shaf Keshavjee, Elijah Dixon and Carl J. Brown
Commentary
“You Can’t Get There from Here”: Is There a Future for Value-Based Healthcare in Canada?
Erin Strumpf
Commentary
Moving from Volume to Value with Hospital Funding Policies in Canada
Logan Trenaman and Jason M. Sutherland
Letters to the Editor
Letters to the Editor
Susan M. Duncan, Wendy Nicklin, Judith A. Oulton, Judith Shamian, Shannon M. Spenceley, Lela Zi...