Please enable JavaScript of your browser. Click here for help.

patient experience

Articles

A Reminder to Decision-Makers and Healthcare Professionals of the “Why” of Patient Engagement: Ethical Imperatives and Economic and Social Benefits

Umair Majid

VBH + NPS = Enhancing the Patient-Centric Model

Ron Kaczorowski

Breaking the mould: the transformation of Ontario's hospitals

Hedieh Javaheri and Nirusan Rajakulendran

Value-Based Healthcare - The Role of the Vendor Community

Ron Kaczorowski

Living With Alzheimer’s — Like Living With a Child?

Jocelyn Reekie

Are Hospital Employees’ Work Experience and Patient Experience Related?

Graham Lowe Ph.D

A Review of Patient Engagement: Catalyzing Improvement and Innovation in Healthcare

How Engaging Patients Improves Care and Has the Potential to Save Lives

Chris Power

A Review of Patient Engagement: Catalyzing Improvement and Innovation in Healthcare

Who Better than People Who Use a Service Can Contribute to Improving it?

Anya Humphrey

A Review of Patient Engagement: Catalyzing Improvement and Innovation in Healthcare

Encouraging Active, Meaningful Collaboration between Patients and Staff to Produce Better Care

A Review of Patient Engagement: Catalyzing Improvement and Innovation in Healthcare

Exemplary Practices within Organizations that have Dedicated Resources towards Learning and Implementing Methods that Best Engage Patients and Families